sales lessons – Warmth in the midst

Lessons From the Showroom Floor

When Pauline came in with her partner, Marty, she walked calmly through the showroom, speaking softly as they looked at different pieces. But her eyes gave her away — wide and a little panicked, as if the choices in front of her felt overwhelming. We didn’t rush. We walked, we talked, and slowly the tensionContinue reading “Lessons From the Showroom Floor”